Field Support Technician (m/f/*) for an international Search Engine Company

  • Vertragsart
  • JOB-ID
  • Branche
    Telekommunikation / Wireless / Dienstleistungen
  • Arbeitszeitmodell

Adecco offers you interesting job and career possibilities. Are you looking for new professional career challenges? Then submit your application to the world-leading personnel service provider.

In Frankfurt and Munich, we are on the hunt for a

Field Support Technician (m/f/*) for an international Search Engine Company

Your responsibilities

  • Maintain the highest quality standards in all assigned data center locations and remote points of presence (POPs)
  • Perform physical installation, repair, maintenance, and testing activities as directed
  • Perform card adds or replacements, software upgrades, and associated testing
  • Provide site survey support for OSP and ISP projects, as well as large space & power or equipment deployments
  • Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary
  • Recommend improvements to processes that may impact the quality of our network assets
  • Manage local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness
  • Meet and coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary
  • Perform site surveys in support of network builds, augments or decommissions

Your profile

  • A minimum of 3 years experience installing, testing, troubleshooting, and commissioning a wide variety of telecom/network equipment, including DWDM, and a myriad of routers and switches, as well as all associated fiber and space/power infrastructure in POP or DC environments
  • Extensive knowledge of Data Center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction
  • Expertise with all telecommunications testing equipment from scopes and sources and power meters to the different OTDR, BER, and IP capable test sets
  • Knowledge of all optical testing standards across all transport protocols and bandwidths
  • Complete understanding of all data center site safety standards
  • Experience with state and local regulatory standards, procedures, and permitting requirements preferred
  • Experience and ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users
  • Contractor management experience preferred. Union contractor experience preferred in metros where unions are prevalent
  • Ability to work independently, diagnose problems and take appropriate action with minimal supervision
  • Experience with logical inventories like Netcracker or Granite, and the ability to read fiber or duct tables, CAD drawings, and blueprints required
  • Competence with spreadsheets, workflow and project management applications, and administrative software applications a must
  • Fluent German is required

Your perspectives

  • Shortened probation period: 4 instead of 6 months
  • Exciting and varied work in an international IT and online marketing company known around the world
  • From day one, you’ll benefit from Equal Pay laws and other enticing benefits from the client
  • In addition, Adecco will support your onboarding with our professional and experienced team
  • 30 holidays per calendar year
  • You can also take advantage of our individualized training programs through our internal training system CareerUp

Have we sparked your interest?

If so, we would like to get to know you! Please send your completed application preferably to the email address indicated below or submit your documents via our online application platform.

Your Contact

Adecco Personaldienstleistungen GmbH
Frau Peggy Völker
Rathausstr. 12, 4. OG
20095 Hamburg
Phone +49 40/33319927

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